INFORMATION (ENGLISH)
General Practitioner (Huisarts) services
The GP (huisarts) is the main point of contact within health-services in the Netherlands.
The GP is a specialist in general medicine / primary care.
He or she deals with a whole range of health problems: examination and treatment of acute and chronic diseases, perform simple surgical operations, referrals to hospitals and other (mental) health and social services. The GP is also the gatekeeper to the hospital system.
Your GP is part of a team which includes healthcare assistants, practice nurses, and mental health workers. We work closely with hospitals and other health care professionals: physical therapists, midwives, mental health and social care services. The GP has direct access to many diagnostic services, like imaging technology (X-ray, ultrasound), laboratory, cardiac and pulmonary tests.
Opening times practice and telephone
Monday – Friday 08.00 am – 05.00 pm
When you would like an appointment the same day, we would like to ask you to contact us between 8 and 9 am.
!!Please note: with immediate effect we cancelled the telephone consultation between 12:30 and 1pm. With questions or for results please call the practice between 8 and10 am or use www.mijngezondheid.net
Day to Day telephone Availability:
from 8:00 to 10:00 available
from 10:30 to 10:30 emergency only (option 1) due to meeting / break time
from 11:00 to 12:00 available
from 12:00 to 13:00 emergency only (option 1) due to lunch break
from 13:00 to 16:00 available
from 16:00 to 17:00 emergency only (option 1)
Important practice details:
General telephone number: 023 – 2001121
Option 1= emergency 2= repeat prescriptions 3= contact with the assistant
Website: www.dokterelbers.nl
E mail: info@dokterelbers.nl
Option 1 of the telephone menu is only for emergencies (working days 8 am – 5 pm).
Online facilities portal website
– E mail consultation via www.mijngezondheid.net
– Order or repeat prescriptions via www.mijngezondheid.net or phone option 2.
– Reliable information on www.GPinfo.nl (thuisarts.nl), an independent website for health information, developed and maintained by the Dutch College of GPs
Assistants and Practice nurses (POH)
Our assistants and practice nurse (POH) have their own consultations: monitoring Diabetes, COPD, hypertension, and risk factors of cardiovascular diseases. Treatment of warts, wounds, injections. PAP smears for cervical cancer screening, EKG, ambulant blood pressure monitoring, cardiac event recorder, pulmonary function test.
Mental health workers
Mild mental health problems can be treated by the GP or by our general practice mental health worker. She can offer you online counselling (e-health) as well.
GP Consultations
When you need to see a doctor or other health professional, you have to make an appointment. The assistant will ask some details about your request for help, so she can plan your consultation properly.
No-Show
When you have made an appointment and you can’t keep it, please call the assistant (preferrably 24 hours prior) to cancel or to reschedule. If not we are forced to fine you. For a consult 15 euro’s for a double consult 25 euro’s and for a consult with our POH 40 euro’s
First aid (minor injuries) and emergencies
Immediate help is available. Please call us (menu option 1 “spoedgevallen”) before you come to the practice. If necessary, we visit you at home immediately or we send an ambulance.
In Life-threatening situations: always call 112.
Home visit
The GP will visit you at home if she thinks that your medical condition requires it.
Repeat prescriptions (24/7)
To order repeat prescriptions by phone: dial the practice phone number, choose menu option 2 or use the online service www.mijngezondheid.net The medication is available at your own pharmacy (usually) after two working days.
Out of hours services
In case of an urgent medical problem and you need to see a doctor out of normal office hours, you will be directed to the out of hours GP service called Huisartsenpost/Spoedpost.
Telephone number: (023) 7504567.
Address: Hospital Spaarne Gasthuis North (Noord) Vondelweg 999 (closed in the night between 11:00 pm and 8:00 am)
or Hospital Spaarne Gasthuis South (Zuid) Boerhaavelaan 22 (open 24/7)
Emergency number 112
In case of life-threatening medical emergencies : call 112 and ask for an ambulance
Out of hours GP / huisartsen service, only for urgent medical problems: Huisartsen/Spoedpost (023) 224 25 26